laminate flooring has some of the best
warranties in the industry
When buying anything
in life, an important consideration should be its warranty.
Laminate flooring warranties are no different, and because
of its durability, laminate flooring has some of the
best warranties available in the flooring industry.
Warranty periods can cover 10, 15, 25, 30 years and
above. The majority of laminate flooring brands come
with a minimum of 15 years replacement warranty for
residential use, and some of the premium brands come
with a lifetime laminate flooring warranty.
Once you have purchased your laminate flooring, you
must comply with the manufacturer’s installation,
care and maintenance instructions for
the warranty to be
valid. The installation instructions typically include
using their own range of installation products and adhesives,
leaving the correct expansion gaps where required, and
use of a vapor barrier as necessary. Ignoring these
instructions would invalidate the laminate flooring
warranty and any claim would be void, thus making the
point of choosing the particular brand of flooring because
of its warranty, pointless.
Most laminate flooring warranties will
not cover scratches to the laminate surface, but do
typically cover stains, fading, premature wearing, and
possibly accidental moisture damage. The warranties
provided only apply if the laminate flooring is installed
into the area’s intended for that particular type.
This means a laminate flooring warranty on flooring
rated for light residential traffic, would not be valid
if the laminate flooring was installed into a room classed
as being a heavy traffic area.
If you need to make a claim within the warranty period,
most manufacturer’s will, at their option, either
provide material to repair the defective area or replace
the floor. Some manufacturer’s will also pay reasonable
labour costs to repair the defective area if it was
professionally installed. It is also worth noting that
the majority of laminate flooring warranties are issued
to the original retail consumer, and are not transferable.
Most laminate flooring warranties only apply when
the defective area is visible and covers an area greater
than one square inch, or one square cm with some manufacturer’s.
When requesting warranty service, you will need to show
proof of purchase. This can be in the form of a sales
receipt or possibly a contractors invoice, etc. It must
also be possible to provide proof that only the recommended
laminate flooring accessories were used to install the
laminate floor (identifiable from the product labels).
Typical Exclusions from laminate flooring warranties
Many laminate flooring warranties do not cover wear
or damage due to improper installation, cleaning, care
or maintenance. This can include :
Accidents, abuse or misuse,
Extremes of hot or cold,
Scratches, impacts, or cutting,
Installations not carried out as per the manufacturer’s
Damages through acts of god,
Material damaged in transit. This is the responsibility
of the shipping company,
Seams of glueless planks moving apart because they
have been engaged/disengaged more than three times,
Water damaged due to excessive
moisture within a concrete slab, hydrostatic
pressure, flooding caused by ice makers, refrigerators,
sinks, dishwashers, leaking pipes, flooding,
standing water, household mechanical failures,
damage caused by water underneath the laminate
flooring, including damage from sub-floor
hydrostatic pressure or other conditions that
result in water being below the laminate flooring
or natural disasters,
Installation of laminate
flooring that contains any manufacturing defect
is not covered by a laminate flooring warranty.
Manufacturing defects should be reported to
the manufacturer before installation, soon
after the date of purchase, and the defective
items will be replaced ready for installation.
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